Privacy Policy

1. Information We Collect

We collect the following types of information:

• Contact information: Name, email address, and company name provided through our contact form.
• Payment information: Payment details processed securely through Stripe. We do not store credit card numbers on our servers.
• Account information: For SaaS products, we collect information needed to create and manage your account.
• Usage data: Anonymous analytics data about how you interact with our website and products.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Communicate with you about projects, products, and updates
• Respond to inquiries and provide customer support
• Analyze usage patterns to improve our products

3. Third-Party Services

We use the following third-party services that may process your data:

• Stripe: Payment processing. Stripe's privacy policy governs payment data handling.
• Vercel: Website hosting and deployment.
• Supabase: Database and authentication services.
• Resend: Transactional email delivery.
• Vercel Analytics: Anonymous, privacy-focused website analytics.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We only share data with the third-party service providers listed above as necessary to operate our services, and with legal authorities if required by law.

5. Cookies

We use only essential cookies required for authentication and session management. We do not use tracking cookies, advertising cookies, or third-party marketing cookies.

6. Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy. Contact form submissions are retained for up to two years. Account data is retained for the duration of your account and deleted within 30 days of account closure upon request.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of non-essential communications
• Export your data in a portable format

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion of your personal information, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To exercise your CCPA rights, please contact us at hello@raidenstack.com.

9. Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure database access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at hello@raidenstack.com.